Refund Policy

We do not offer refunds once the product has been shipped.

By completing a purchase, the customer expressly agrees that:

• They are not entitled to a refund after shipment;

• They have accepted the stated delivery timeframe;

• Filing unjustified disputes or chargebacks may result in permanent restriction from future purchases.

Refunds will only be considered in the following cases:

• Order not shipped;

• Verified defective product.

Prime Forge reserves the right to dispute any chargeback by providing evidence including:

• Order confirmation;

• Proof of shipment;

• Tracking information;

• Customer agreement to these terms.